Category Archives: AI

Do you really want to make a sustainable difference?

It’s over ten years now that I have been using appreciative and strengths-based approaches in individual and organisational development settings. I have been working with a number of coaching clients recently who spend a good deal of time describing the problems and challenges they face and how their organisations tend to respond quite elaborately to these aspects, paying particular attention to the problems and looking for the quickest fixes. This concentration or perhaps over-concentration on the ‘deficit’ view, speaks to the enduring and maturing debate around the merits of taking a strengths-focused approach to change and improvement, compared to the… Read more
Posted in AI, appreciative, Appreciative Change, Appreciative Inquiry, Appreciative planning, Behaviours, change, Culture change, Deficit, Make a difference, productivity, SOAR, Strategic Planning, Strengths | Tagged , , , , , | Leave a comment

Introducing Appreciative Inquiry into another part of the NHS

This week’s blog is by way of reporting on a fabulous two days spent with a superb group of NHS professionals and reiterating the power and relevance of Appreciative Inquiry (AI) in UK public services. During the week just past, I facilitated a two day appreciative inquiry-based learning and action event for 15 NHS professionals in the Midlands.  The event was designed to introduce the managers to AI; both it’s theory and practice. The group wanted to not only learn about AI but to use AI ‘live’ across the two days to produce outputs that they could take away and… Read more
Posted in 4-D, AI, appreciative, Appreciative Change, Appreciative Inquiry, engagement, NHS, Public Service, Theory or practice? | Leave a comment

The Secrets of Great Groups

I’m re-reading a tremendous book I picked up a while ago ‘- Leader to Leader’, from the Drucker Foundation. It’s a compendium of short, highly readable articles by great leaders and organisational thinkers and researchers. One particular article has my attention at the moment. Warren Bennis in his article, ‘The Secrets of Great Groups’ suggests there are enduring lessons to be learnt not only from studying personal leadership, but from studying group leadership. He suggests that the “few great accomplishments are ever the work of a single individual”. Mythology refuses to catch-up with reality, according to Bennis, so the myths… Read more
Posted in Action Learning, AI, change, co-create, Complexity, courage, Culture change, cuts, Executive coaching, Future Search, ideas, leadership, Leadership styles, learning, Peter Drucker, Public sector cuts, strategy, Summit, Talents, Uncategorized | Leave a comment

It’s the questions that count – particularly if they are appreciative

Reading across some blogs today, one in particular caught our attention: http://solutionfocusedchange.blogspot.nl/2012/03/can-questions-lead-to-change-experiment.html?m=1 This article looks at how questions might influence outcomes. Most questions have implicit unstated pre-suppositions. The researchers wanted to test the assumption that questions differing in their pre-suppositions can affect the person answering them. Aside from the intrinsic interest and value of the research quoted, it also chimes with what we know from Appreciative Inquiry (AI) anduestions. AI tells us that what we inquire into is fateful. So, if we inquire into implied or explicit failure, problems and errors, i.e. deficits, then we will indeed find ample evidence… Read more
Posted in AI, appreciative, Appreciative Change, Appreciative Inquiry, Appreciative questions, assumptions, Complexity, Culture change, learning, Make a difference, solution-focused | Leave a comment

Change and ensuring great culture doesn’t go in the cuts

As we enter a period of substantial, long-term and  discontinuous change for organisations in all sectors, the reality that we will lose massive experience and talent is unavoidable. The headlines tend to concentrate on the loss of jobs, people and resources – rightly so. There is though another risk of loss that is less obvious yet potentially more damaging to the long term health of an organisation. That is the loss of ‘culture’, i.e. “the way we do things around here”, the often ephemeral yet vital social ‘glue’ that binds many organisations together, sets them apart from the herd. This… Read more
Posted in AI, appreciative, Appreciative Change, Appreciative planning, Behaviours, Culture change, leadership, Positive core, Public sector cuts, Uncategorized | Leave a comment

Experiment! Don’t wait to be an expert to try some thing new

  In a recent blog post at Random Acts of Leadership, http://randomactsofleadership.com/experiment-like-an-expert/ Susan Mazza introduced the notion that too often we wait until we are ‘experts’ in something before we have the confidence to act. Whereas in her recent experience the way forward is often to give ourselves permission to experiment; to follow two rules: STOP trying to figure it all out and START experimenting! Experience is truly the best teacher This reminded me of how I became involved with and then started to use Appreciative Inquiry (AI). I first heard of AI at a business breakfast event in 2001… Read more
Posted in AI, Appreciative Inquiry, courage, Strengths, Uncategorized | Leave a comment

The Open Channel – October Newsletter

We are delighted to welcome you to the October 2012 edition of The Open Channel Newsletter. The Open Channel is a venture borne out of a passion for supporting change and our belief in the strength of people and organisations. Janet Dean and Steve Loraine are senior practitioners in public sector service delivery and work collaboratively with private sector, voluntary and community organisations.  Do contact us to find out how we can assist you to manage your change challenges. Led by Janet Dean and Steve Loraine, two highly respected and experienced independent public service advisers, The Open Channel has a… Read more
Posted in Accelerated Learning, Action Learning, AI, Appreciative Inquiry, Appreciative planning, Dementia without Walls, People, Performance Review, Process, SOAR, Strengths | Leave a comment

The Open Channel Newsletter September 2012

THE OPEN CHANNEL NEWSLETTER SEPTEMBER 2012 We are delighted to welcome you to the latest edition of The Open Channel Newsletter. The Open Channel was created from the germ of an idea in February 2011. Since then we have launched our website, set up our regular blogs and social media links and delivered services to clients. This newsletter brings you quality content on a regular basis. Do contact us to find out how we can assist you to manage your change challenges. Find Out More http://www.theopenchannel.co.uk/ If you are a public body, private service provider, voluntary and community delivery organisation… Read more
Posted in Action Learning, AI, Appreciative Inquiry, change, Harborough DC, Newsletter, The Open Channel | Leave a comment

Barclays, banking and failure – how to generate new directions through AI.

The Guardian web has just published an article that shows perfectly where several of the key players stand on the ‘Barclays Affair’ and other recent misdeads of the ‘masters of universe.’ “The government is to order a review of the operation of the inter-bank lending rate, or Libor, following revelations of its frequent abuse by Barclays and other banks. The move follows Ed Miliband’s call for a public inquiry into the “institutional corruption” of the banking industry after a series of banking scandals. A spokeswoman for Downing Street said the review would be independent but that details of who would… Read more
Posted in AI, appreciative, banks, Generative | Leave a comment