Category Archives: Listening

Adaptable Leadership in the Public Sector: Courage to take the Strengths-based Approach for Key Outcomes

Introduction The early 2000s was a febrile period for public services in the UK when government expected improved outcomes for increased funding levels and regulatory inspection and audits were expanding in scale and reach. Direct or implicit intervention was an ever present risk if failure was suspected. Resilient and adaptable leaders were expected to craft effective responses to the challenges. Some interventions took the form of relatively ‘light-touch’ oversight of specific services. In other cases the interventions were more dramatic and included: Leadership teams excised from the organisation Interim leaders installed Governmental appointees sent to guide and oversee improvement Councillors… Read more
Posted in Appreciative Inquiry, assumptions, change, Complexity, courage, Culture change, Good-finding, Interims, leadership, Leadership styles, learning, Listening, Local Government, Make a difference, Organisational development, People, Positive core, Public Service, reputation, Strengths, Supporting leaders, Transformation | Leave a comment

Listening

“This is a very noisy era.I believe the volume is directly related to our need to be listened to. In public places, in the media, we reward the loudest and most outrageous. People are literally clamouring for attention, and they’ll do whatever it takes to get noticed. Things will only get louder until we figure out how to sit down and listen. Most of us would welcome things quietening down. We can do our part to begin lowering the volume by our own willingness to listen.” Meg Wheatley, Turning to one another… Read more
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