Category Archives: Metaphor

Does it have to be like this?

It’s been quite a week or two from a number of perspectives, with several occurrences that have caused me more than a little pause for thought (and emotion) around people, services, systems and perhaps leadership. The examples and analysis I offer are less felt as an organisational consultant, ‘though I do analyse these things from more than one perspective, and much more about what I find as a consumer, client, customer; call me what you will. Nor are these stories meant as gratuitious criticisms, borne out of a simple impatience or ingratitude. They are offered more as a narrative as… Read more
Posted in appreciative, Behaviours, Culture change, customer service, leadership, Leadership styles, Metaphor, reputation, service quality | Leave a comment

Leading Change and the Metaphor of the Rings

As we navigate complex change, as a result of the government’s public services transformation programme, i.e. cuts, or other models or imperatives to change, we can often benefit from stories and metaphors to help us understand change in different ways. One such metaphor is the Metaphor of the Rings, which we found in David Noer’s excellent book, Breaking Free. Here it is… The Metaphor of the Rings It begins with the vision of a series of gymnastic rings, hanging by ropes. A person jumps from a platform and grabs a ring with the right hand and then – while maintaining… Read more
Posted in change, Complexity, Metaphor, Transformation | Leave a comment